JUHEE KUMARI

PRODUCT DESIGNER

Location: WA | Phone: 425–588-1044 | Email: kjuhee1993@gmail.com | LinkedIn

SUMMARY

  • Results-driven Product Designer with 4 years of experience crafting intuitive, user-centered digital experiences for industry leaders like Uber and McKinsey Company.

  • Combines creative vision with technical proficiency, leveraging a diverse toolkit including Figma, Sketch, Web flow, and Framer to bring innovative concepts to life.

  • Demonstrates expertise across the entire design process, from initial wireframing and prototyping to conducting thorough UX audits and competitive analyses.

  • Excels in translating complex data into clear, actionable insights through effective data visualization and dashboard design.

  • Skilled in cross-functional collaboration, facilitating seamless communication between design, development, and stakeholder teams to ensure project success.

  • Adept at conducting user research, creating detailed personas, and mapping comprehensive user journeys to inform strategic design decisions.

TECHNICAL SKILLS

Tools & Technologies: Figma, Sketch, Web flow, Framer, Squarespace, Bubble, ProtoPie, Adobe XD, Zeplin, Principle, Balsamiq, Miro, Stories onboard, Jira, In Vision, Marvel, Mood Board.

Design &Prototyping: Design systems, Design Tokens, Variables, User Interface, UX Audit, Storyboarding, Concept sketches, Wireframing, Rapid prototyping, Motion design, Micro interaction, Interaction Design, Hi-fi Mockups, User Stories & Flows.

Research Analysis: UX Audit, User Interview, App Mapping, Usability Testing, Competitive Analysis, Data Viz, User Flow, Affinity Diagrams, User Journey, User Personas, Information Architecture, Affnity Mapping.

Collaboration: Organizing workshops, Facilitating design critique, Self-starter, Detail oriented, Flexible, Communicative, Handoffs

EDUCATION

UX Designer WA, USA

Springboard Dec 2023 – Jun 2024

Delhi University India

Business Commerce in Honors Jun 2009 – Jul 2012

PROFESSIONAL EXPERIENCE

Uber, WA

Product Designer May 2022 - Current

  • Created high-fidelity wireframes and mockups using Figma to visualize user interface designs for the Uber Ride Optimization project, ensuring alignment with project objectives by providing clear, detailed visual representations of proposed interfaces

  • Developed 20 interactive prototypes with Squarespace, enabling stakeholders to experience and provide feedback on proposed user experiences for the ride-sharing app, facilitating iterative refinement of design concepts based on user input

  • Designed responsive web interfaces using Web flow, ensuring visual appeal and functionality across all devices while maintaining consistency with Uber brand identity for a cohesive user experience

  • Built and refined low-code prototypes using Bubble, rapidly testing user flows and interactions based on feedback from usability testing sessions to facilitate quick iterations and improvements

  • Constructed detailed app maps outlining the application structure, ensuring logical organization of all screens and interactions for an intuitive user experience and providing a clear framework for developers and designers

  • Designed comprehensive user flows mapping every step of the customer journey, identifying potential pain points and areas for improvement in the ride-booking process to guide experience enhancements

  • Created 8 affinity diagrams to synthesize user research findings, uncovering patterns and insights that informed key design decisions and feature prioritization to ensure the app met user needs and preferences

  • Developed in-depth user journey maps visualizing the entire user experience from initial app open to ride completion, highlighting opportunities for service enhancement to drive improvements in user satisfaction

  • Conducted thorough competitive analysis, benchmarking Uber app against 5 key competitors to identify strengths, weaknesses, and areas for strategic design improvements, informing the overall design strategy

  • Utilized Jira to manage design tasks and track progress, facilitating seamless collaboration with cross-functional teams and ensuring timely delivery of project milestones while maintaining efficient workflow management

McKinsey &Company, WA

UI / UX Designer Feb 2020 – Sep 2021

  • Designed and prototyped the financial dashboard using Figma and Adobe XD, crafting a user-friendly and visually appealing interface that aligned with client specifications, enhancing overall usability and aesthetics

  • Developed interactive prototypes with ProtoPie and Principle, illustrating dynamic elements such as hover effects, transitions, and interactive components to stakeholders, which facilitated detailed feedback and approval

  • Created wireframes and low-fidelity prototypes using Balsamiq for 12 key screens, outlining the dashboard’s structure, navigation, and key functionalities to ensure a seamless and intuitive user experience throughout the application.

  • Collaborated with developers by providing comprehensive design specifications through Zeplin, detailing design elements, color schemes, typography, and spacing, and conducting regular design reviews to ensure the accurate implementation of the design and adherence to quality standards

  • Conducted a thorough UX audit of the existing dashboard, identifying critical usability issues and bottlenecks, providing actionable recommendations for improvements, which led to a reduction in user errors and an increase in task completion rates

  • Led user interviews and usability testing sessions with diverse user groups to gather qualitative and quantitative feedback, analyzing the findings to inform design decisions, validate new concepts, and ensure the design was user-centered and met the needs of target users.

  • Performed competitive analysis to benchmark the financial dashboard against leading industry standards, identifying strengths and weaknesses, and developing strategies for improvement and differentiation that positioned the client’s product ahead of competitors.

  • Developed 20 data visualizations using Power BI, transforming complex financial data into clear, actionable insights, and creating dashboards that enabled stakeholders to make informed, data-driven decisions quickly and accurately.

  • Created detailed user personas based on comprehensive user research and data analysis, representing key audience segments, and using these personas to guide the design process and ensure that the final product the needs and pain points of the end users.

  • Structured the information architecture to logically organize content, ensuring intuitive navigation and easy access to information, improving the overall user experience by making it easier for users to find and interact with the data they needed

  • Utilized Miro for virtual brainstorming sessions, collaborate with team members across different locations, and facilitated design critiques, encouraging open discussion and constructive feedback, which helped refine and improve the design iterations

PROJECTS

Tiny Tots Town- Daycare App

  • To provide parents a seamless and efficient way to manage their child’s care and education. The aim is to provide enhanced security, convenience, peace of mind, and transparency to parents regarding their child's care and development

SAVR RECIPES APP

  • To design a conceptual iOS mobile app with the goal of influencing user behavior to get users to make more home-cooked meals And thoroughly enjoy the process of home cooking

Nezz A Fintech APP

  • To design a marketplace for high-value items that empowers businesses and users to securely buy and sell, Nezzapp.com thoroughly verifies buyers and sellers before transactions begin. This process ensures secure transactions and prevents scams, while also streamlining negotiations, making the buying and selling experience smoother and faster.